FatBoyZ Clothing UK: Return and Exchange Process

Our Guidlines

Every product purchased from the FatBoyZ Clothing UK online store can be returned free of charge.
  • You can return your product for free within 14 days.
  • Items must be returned New, Unused, and with all labels and garment labels still attached.
  • Returns that are damaged, soiled, or altered may not be accepted and may be sent back to the customer.
Items should be returned in their original packaging to ensure they are adequately protected in transit.

*Returns that do not comply with these regulations will not be accepted under any circumstance.

Return Process

For a simple return, please state:
  • Your name
  • Contact details Eg. Contact number, Address ect...
  • The name of the garment
  • The price of the garment
  • The reason for return
  • The date of purchase
to our customer service e-mail:

Once your return has been checked and processed by our warehouse you will be notified by e-mail.
The refund will be processed to the credit/debit card or account originally used for payment or a check will be sent via post.
Refunds may take up to 10 - 14 working days to appear on your bank statment or in the post depending on your bank.

Exchange Process
At this present time we do not offer an exchanging process.
However you may folow our returns procedure and return the item back to us and place a New order for the correct item online.
Please Subject the e-mail: Exchange.

Reclamation
Goods that are classifiyed as faulty if they have been recieved damaged, or were a manufacturing fault occurs within 24 months of purchase.
In this case we kindly ask you to send the product back to us.
Please follow the returns procedure and contact our customer service e-mail:
Please subject the e-mail as: Reclamation
We cannot accept items that have been worn and used beyond being tried on.